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Business Writing Course — Improve Email, Reports & Proposals Fast | HRDF Claimable

Business Writing Course – Master Clear, Professional & Impactful Writing | 2-Day Course

 

In today’s fast-paced business environment, clear and professional writing is essential. Unlike face-to-face communication, written communication does not have the advantage of tone or body language. This makes accuracy, clarity, and the right choice of words even more important. Poorly written communication can lead to misunderstandings, delays, and even damage to a company’s reputation.

This Business Writing Skills Course addresses these challenges by equipping participants with the tools to write effectively, confidently, and with impact. The course emphasizes developing habits that ensure every message — whether in emails, memos, proposals, or reports — delivers its intended meaning clearly to the audience.

(3050+ ⭐⭐⭐⭐⭐ Positive Google Reviews)Business Writing Course

What is Business Writing?

Having Writing Skills for Business is more than grammar and sentence structure; it is about communicating information in a way that is clear, concise, and purposeful. It requires an understanding of the audience, the purpose of the message, and the best format to convey it. From internal emails to formal proposals, effective writing directly influences decision-making, professionalism, and organizational branding.

Strong business writing also helps establish credibility, strengthen workplace relationships, and minimize costly errors that arise from miscommunication.

 

Core Principles of Effective Business Writing

    • Clarity
      The message should be simple, direct, and free of unnecessary jargon.
    • Conciseness
      Every word must serve a purpose. Long, wordy sentences reduce impact.
    • Accuracy
      Facts, figures, and tone must be correct to avoid confusion or misrepresentation.
    • Audience Awareness
      Understanding the reader’s role, expectations, and priorities ensures the message resonates.
    • Professional Tone
      A balance between friendliness and formality should be maintained, depending on the audience.
    • Consistency
      Writing should follow a logical flow, maintaining the organization’s standards and style.

 

Common Pitfalls in Business Writing

    • Overly complex sentences that confuse readers.
    • Unclear purpose where the reader doesn’t know the next step.
    • Ignoring the audience’s needs, leading to miscommunication.
    • Errors in grammar or tone, which reduce credibility.

This course helps participants identify and eliminate these issues through practical strategies, reviews, and immediate feedback.

 

Tools and Techniques Covered

    • Email Etiquette: Crafting effective subject lines, addressing stakeholders correctly, and writing actionable messages.
    • Memo & Report Writing: Structuring information logically and persuasively.
    • Proposals: Presenting ideas with clarity and impact.
    • Grammar Essentials: Noun–verb agreement, sentence structure, tenses, and parallelism.
    • Editing and Proofreading: Ensuring accuracy and professionalism before sending documents.

 

Benefits of Business Writing Skills

    • Enhanced professional image and credibility.
    • Improved clarity and efficiency in communication.
    • Stronger stakeholder relationships through well-crafted messages.
    • Reduced errors and misunderstandings.
    • Greater confidence in writing across multiple formats.

 

Why This Course Matters

Errors in communication can cost time, money, and reputation. With so much at stake, professionals cannot afford unclear or ineffective writing. This Effective Business Writing Course helps participants master the essentials of business communication, making their writing more impactful, precise, and professional.

Who Should Join This Business Writing Course?

This Business Writing Training is suitable for both executives and non-executives who wish to improve their business writing skills. It is especially valuable for:

    • Executives, Supervisors & Managers who frequently prepare reports, proposals, or presentations.
    • Administrative & Support Staff who draft memos, emails, and day-to-day communication.
    • Professionals across industries who interact with different levels of stakeholders.
    • Business Owners seeking to enhance the professionalism of their business communication.

 

Course Summary

The Business Writing Skills Course is a practical, two-day program designed to improve the clarity, accuracy, and impact of workplace communication. Through interactive workshops, grammar practice, and real-world writing exercises, participants will learn to draft documents that inform, persuade, and influence effectively.

Key Modules & Learning Points:

    • Introduction to Business Writing
      Learn the different types of business writing—letters, emails, memos, and proposals—and when to use each.
    • Defining Purpose and Audience Awareness
      Discover how to shape your message by knowing your audience, clarifying your purpose, and writing with the end in mind.
    • Core Elements of Effective Writing
      Master clarity, conciseness, accuracy, flow, and tone so your writing leaves a strong professional impression.
    • Writing in English: Grammar Essentials
      Strengthen your writing with practical grammar skills like noun–verb agreement, tenses, sentence structure, and parallelism.
    • Writing Effective Emails, Memos, and Proposals
      Learn to adapt your writing style for superiors, peers, and subordinates, and apply modern techniques for clear, persuasive communication.

 

Course Prices and Schedule

Find Courses Here for Business Writing Couce

CourseNormal FeesCurrent PromotionOnline Class
Effective Business Writing Skills (2days)RM 2450RM 1890RM 1890

 

ENROL NOW

Write, Influence, Succeed — master the power of business communication. Enrol now and start your journey to sharper, clearer, and more impactful writing!

Business Writing Skills

Business Writing Training

Why Choose us?

 
Materials and laptops are provided

Tired of dragging your laptop around? Don’t worry—we’ve got you covered. Every course includes a ready-to-use laptop, printed handouts, and take-home reference materials. All you need to bring is yourself. This way, you can focus fully on learning, not logistics.

 
We are fully HRDF Claimable

All our courses are HRD Corp (HRDF) SBL-Khas claimable, so you can train your team without financial stress. From management to technical courses, your company can claim up to RM10,500 per day for in-house sessions.
Need help with the grant application? Refer to our guide here!

 
Certificates

After the end of the Business Writing Course, you will be issued a Certification of Achievement.

 
We have experienced trainers

Our trainers aren’t just teachers—they’re seasoned professionals who have spent over 20 years in the field. They simplify complex concepts, bring real-world examples to the classroom, and use proven teaching techniques to help you apply what you learn in your job immediately. For every Business Writing Course, expect engaging sessions with practical impact.

 

CIDB & MOF Registered Provider

Our institute is a registered training provider for the Construction Industry Development Board (CIDB). As such, we provide CCD points under the Continuous Contractor Development program as required by the construction industry. Participants from the construction industry will receive CCD points for attending our training courses. We are also a registered training provider with the Ministry of Finance, MOF.
Want to know how to renew your CIDB license? Click here!

 
Beginner Friendly

We are known for our tagline “Start from zero!” – students do not need any prior knowledge or experience to take out basic courses and with our experienced trainers, you’ll be guided all the way from beginning to the end. 

 
Conductive Learning Experience

Our classes prioritizes more on the practical aspects rather than the theoretical with a ratio of 70:30 – we found that this approach is more effective in helping participants learn and remember. 

 

Classroom Training and Facility

Our facility is situated in Bandar Puteri, Puchong and is just a 2-minute walk from the Bandar Puteri LRT.

 

CAD Training Centre Location

Bandar Puteri, Puchong

 

There is also a parking complex that’s only a 3-minute walk to and fro our Training Centre, making sure that participants do not have to worry about taking a hike just to reach the CAD Training Centre. There are also numerous restaurants nearby, with options to match!

Our training sessions are held in a classroom setting. In our Business Writing Course, the instructor teaches the theory and shows various practical examples.

Participants also get to try out numerous exercises and experience the learning-by-applying concept.

The training style consists of 70% practical and 30% theory, workshop style. We intend that students learn more by doing rather than just listening.

You will receive personal guidance from our trainers during the class.

Our trainers will have Q&A sessions to answer the various questions throughout the class.

Our typical class size is between 6-10 students. This setup allows our trainers to spend more time with each of their students. 

 

Online Training

Our online classes are conducted via video conferencing platforms such as Zoom and Cisco Webex. Each class is bound to be both exciting and relaxed as our trainers have a lively approach that bodes well for online training. The lessons are also designed to promote ease of learning and with our experienced trainers, teaching and guiding students with practical hands-on exercises that are done via screen-sharing. 

In-house and Corporate Training

We offer in-house training programmes based on the participants request. Our trainer will conduct the training in the location of your choosing.

 

Related Articles

 

Business Writing Skills – Course Outline

Day 1

Module 1: Introduction to Business Writing

    • Types of Letters
    • Types of Emails
    • Types of Memos
    • Types of Proposals

Module 2: Determining the Purpose of Writing

    • The Message in Writing
    • You – Audience – Presentation
    • Understanding Your Audience
    • Begin with the End in Mind
    • Meeting the Needs of Your Audience

Module 3: Core Elements of Effective Writing

    • Clarity
    • Conciseness
    • Accuracy
    • Flow of Information
    • Tone of Writing
    • Overall Impression

Day 2

Module 4: Writing in English – Grammar Essentials

    • Noun–Verb Agreement
    • Tenses and Sentence Structures
    • Rule of Parallelism

Module 5: Writing Effective Emails (Part 1)

    • Different Styles for Different Stakeholders
    • Writing to Superiors / Authorities
    • Writing to Peers
    • Writing to Subordinates

Module 6: Writing Effective Emails (Part 2)

    • New-Age Methods of Email Writing
    • Memo Writing
    • Do’s and Don’ts in Business Communication

 

Frequently Asked Questions (FAQ)

 

What is this Business Writing Skills course about?

This 2-day practical course helps professionals develop clarity, conciseness, and confidence in their workplace writing. You’ll learn how to write impactful emails, memos, proposals, and reports that communicate effectively with different stakeholders.

 

What will I gain from attending this course?

You’ll walk away with:

    • Improved ability to structure and organize professional documents
    • Techniques to write clearly, concisely, and persuasively
    • Greater confidence in grammar, tone, and business vocabulary
    • Tools to adapt writing for different audiences and purposes
    • Practical tips for email etiquette, memos, and proposals
    • Proofreading and editing strategies to avoid costly mistakes

 

Who should attend this Business Writing Skills course?

This course is designed for:

    • Executives, supervisors, and managers
    • Administrative and support staff
    • Professionals who frequently prepare business documents
    • Business owners and entrepreneurs seeking to strengthen professional communication

 

Is this Business Writing Skills course HRDF claimable?

Yes, this course is HRD Corp (SBL-Khas) claimable. If you’re not sure how to claim, our team can assist you or provide a step-by-step guide.

 

Will I receive a certificate after completing this course?

Yes. Participants will receive a Certificate of Completion, which can be used for HRD Corp submissions and professional development records.

 

How long is the Business Writing Skills course and what is the schedule?

It’s a 2-day course from 9:00 AM to 5:00 PM. The program includes interactive workshops, grammar practice, and hands-on writing exercises with trainer feedback.

 

Do I need strong English skills to join this course?

Not necessarily. The training is beginner-friendly but also valuable for experienced professionals. You’ll learn everything from essential grammar and structure to advanced techniques for professional business writing.

 

Will course materials and tools be provided?

Yes, you’ll receive:

    • Printed handouts and slides
    • Grammar and writing exercises
    • Email and memo writing templates
    • Checklists for proofreading and editing
    • Sample proposals and business documents

 

I’ve attended a Business Writing course in the past—should I still join?

Definitely. This course goes beyond grammar, focusing on practical, real-world writing for today’s workplace. It covers new challenges such as writing for digital communication, maintaining professionalism in fast-paced environments, and tailoring messages to different stakeholders.

 

Which industries benefit most from Business Writing Skills?

Strong writing is valuable across all industries, but especially in:

  • Corporate and Business Services
  • Finance and Administration
  • Human Resources and Operations
  • Sales and Customer Service
  • Education and Training
  • Healthcare and Professional Services

 

What makes this course different from other writing programs?

This course is highly practical. Instead of only theory, participants bring in their own writing samples (emails, memos, reports) for review. The trainer provides direct feedback and improvement tips, ensuring immediate results that participants can apply in their daily work.

 

Do I need to bring anything to the Business Writing course?

Just yourself and an open mind. However, participants are encouraged to bring examples of their past or current workplace writing (emails, memos, reports) so they can receive personalized feedback and guidance during the course.

Will this course help me write better for digital platforms like email and chat apps?

Yes. The course includes modules on modern business communication, focusing on how to write professionally in emails, memos, and digital formats. You’ll learn how to stay clear, concise, and polite even in fast-paced communication tools like email and workplace messaging apps.

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