Problem Solving & Decision Making Skills – 2-Day course

Every day, we’re faced with choices–some small, others life-changing. Whether it’s solving a problem at work or making a personal decision, the stakes can be high–sometimes affecting someone’s livelihood. That’s why problem solving and decision making aren’t just good skills to have–they’re essential. With the right approach, even the most overwhelming problems can be broken down into simple, manageable steps and that’s what we aim to resolve in our Problem Solving Skills Course.

 

Problem Solving Course

Problem Solving and Decision Making Course

(2900+ ⭐⭐⭐⭐⭐ Positive Google Reviews)

 

What Are Problem Solving & Decision Making Skills?

Every professional faces challenges—some minor, others that can affect entire teams, departments, or careers. The ability to manage these challenges effectively is what separates strong performers from the rest. That’s where problem solving skills and decision making skills come in.

Problem Solving

Problem solving is more than just fixing things. It’s the ability to break down complex issues, find the root cause, and develop clear, practical solutions.

In this course, you’ll learn how to:

    • Approach problems with structure and clarity
    • Use simple techniques to turn confusion into action
    • Tackle real-world scenarios with confidence and logic

Decision Making

Every decision has consequences. Being able to make the right call—especially under pressure—is a valuable professional skill.

In the Problem Solving Skills Course, you’ll discover how to:

    • Evaluate options and make well-informed choices
    • Avoid common decision-making traps
    • Stay focused on outcomes that matter

Why It Matters

These skills help you think clearly, act confidently, and lead effectively.
Whether you’re managing people or handling daily operations, knowing how to solve problems and make smart decisions is critical to success.

Who should apply

This course is designed to equip you with practical tools you can use immediately—no fluff, just real impact.

    • Team Leaders & Supervisors
      Learn how to guide your team through challenges and make clear, confident decisions that keep work moving forward.
    • Managers & Executives
      Strengthen your ability to solve complex issues and make high-stakes decisions with structured, practical methods.
    • HR & Training Professionals
      Equip yourself with tools to coach others in effective problem solving and improve overall team performance.
    • Project Coordinators & Planners
      Gain skills to handle unexpected issues and keep projects on track through logical thinking and smart decision making.
    • Customer Service & Operations Staff
      Learn how to respond to daily problems more effectively and make fast, sound decisions under pressure.
    • Anyone Who Wants to Think More Clearly
      Whether you’re in a leadership role or not, this course helps you break down problems and find better solutions in any situation.

Course Prices and Schedule

Find Courses Here Problem Solving Course

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Why Choose us?

 
Materials and laptops are provided

Tired of dragging your laptop around? Don’t worry—we’ve got you covered. Every course includes a ready-to-use laptop, printed handouts, and take-home reference materials. All you need to bring is yourself. This way, you can focus fully on learning, not logistics.

 
We are fully HRDF Claimable

All our courses are HRD Corp (HRDF) SBL-Khas claimable, so you can train your team without financial stress. From management to technical courses, your company can claim up to RM10,500 per day for in-house sessions.
Need help with the grant application? Refer to our guide here!

 
Certificates

After the end of the course, you will be issued a Certification of Achievement.

 
We have experienced trainers

Our trainers aren’t just teachers—they’re seasoned professionals who have spent over 20 years in the field. They simplify complex concepts, bring real-world examples to the classroom, and use proven teaching techniques to help you apply what you learn in your job immediately. For every Problem Solving Skills Course, expect engaging sessions with practical impact.

 

CIDB & MOF Registered Provider

Our institute is a registered training provider for the Construction Industry Development Board (CIDB). As such, we provide CCD points under the Continuous Contractor Development program as required by the construction industry. Participants from the construction industry will receive CCD points for attending our training courses. We are also a registered training provider with the Ministry of Finance, MOF.
Want to know how to renew your CIDB license? Click here!

 
Beginner Friendly

We are known for our tagline “Start from zero!” – students do not need any prior knowledge or experience to take out basic courses and with our experienced trainers, you’ll be guided all the way from beginning to the end. 

 
Conductive Learning Experience

Our classes prioritizes more on the practical aspects rather than the theoretical with a ratio of 70:30 – we found that this approach is more effective in helping participants learn and remember. 

 

Enrol Now

Ready to join and gain the skills to make life changing decisions and break down those big issues into small, manageable, and bite-sized problems?
Apply now!

 

Trusted names for Problem Solving & Decision Making skills Course

Google review for Problem Solving & Decision Making skills Course

Classroom Training and Facility

Our facility is situated in Bandar Puteri, Puchong and is just a 2-minute walk from the Bandar Puteri LRT.

 

CAD Training Centre Location

Bandar Puteri, Puchong

 

There is also a parking complex that’s only a 3-minute walk to and fro our Training Centre, making sure that participants do not have to worry about taking a hike just to reach the CAD Training Centre. There are also numerous restaurants nearby, with options to match!

Our training sessions are held in a classroom setting. In our critical thinking course, the instructor teaches the theory and shows various practical examples.

Participants also get to try out numerous exercises and experience the learning-by-applying concept.

The training style consists of 70% practical and 30% theory, workshop style. We intend that students learn more by doing rather than just listening.

You will receive personal guidance from our trainers during the class.

Our trainers will have Q&A sessions to answer the various questions throughout the class.

Our typical class size is between 6-10 students. This setup allows our trainers to spend more time with each of their students. 

 

In-house and Corporate Training

We offer in-house training programmes based on the participants request. Our trainer will conduct the training in the location of your choosing.

 

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Frequently Asked Questions (FAQ)

 

What function does Problem Solving Skills & Decision Making Skills serve?

Problem solving and decision making skills help you handle challenges, make better choices, and take action with confidence. They train you to break big problems into smaller steps, find the root cause, explore different solutions, and pick the best one based on facts — not guesswork. These skills help you avoid costly mistakes, reduce stress, and improve how you respond in tough situations. Whether you’re managing a team, leading a project, or just making daily decisions, these skills help you think clearly, act decisively, and get results.

What are the benefits of joining Problem Solving & Decision Making Skills Course?

Learning this critical thinking course helps you:

    • Think More Clearly Under Pressure
    • Break Down Complex Problems with Ease
    • Make Confident, Well-Thought-Out Decisions
    • Use Proven Tools That Work in Real Life
    • Boost Productivity and Reduce Mistakes
    • Strengthen Your Value at Work
    • Apply What You Learn Immediately
What are the prerequisites?

For this course, there are no prerequisites required as anyone are allowed to join as long as have the interest to learn Problem Solving & Decision Making skills!

Is this HRDF Claimable?

Yes, all of our courses–including this one are HRDF claimable. If you don’t know how to apply for HRDF (Under SBL-Khas), you can refer to this guide here!

Will I receive a certificate after the course?

Yes, participants will receive a certificate of completion, which is useful for HRD corp. claims and professional development records.

Is this Problem Solving Skills and Decision Making course suitable for small business owners or start-ups?

Yes, especially those handling decision making matters themselves and need a strong legal foundation to stay compliant.

How long is the course, and what is the daily schedule like?

This is a 2-day course from 9:00 AM – 5:00 PM, including breaks and hands-on group activities.

Can I join even if I’m not using it for work related purposes?

Yes! This Problem Solving Skills & Decision Making Skills course we offer is beneficial for anyone, whether they’re involved in making crucial decisions, or just life choices that’d affect their day-to-day lives, this course is suitable for anyone wanting to know how to make good decisions and easily solve problems.

Will course materials be provided?

Yes, participants will receive handouts, and references for immediate use at work or to refresh their knowledge.

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