Workplace Misconduct and Industrial Relations Course | HRD Corp. Claimable

Workplace misconduct is what starts the problem—Industrial Relations is how you solve it the right way.
When an employee violates rules—be it poor performance, insubordination, or serious misconduct—it’s no longer just an HR concern. It becomes a legal and procedural matter that must be addressed properly to avoid unfair dismissal claims, legal disputes, or reputational harm.

An Industrial Relations Course equips you with the essential skills to manage these challenges confidently and lawfully. Learn how to handle employee misconduct with clarity, follow proper disciplinary procedures, and maintain fairness in the workplace—protecting both your organisation and your people.

(2900+ ⭐⭐⭐⭐⭐ Positive Google Reviews)

 

Introduction to the Industrial Relations Course

This 2-day training provides practical, step-by-step guidance on handling employee misconduct in the workplace in compliance with Malaysian labour laws —using highly interactive discussions, workshops, discussions on current challenges, and actual court case reviews. By the end of the course, participants will be able to understand the definitions, types, and categories of misconduct, avoiding the common errors that lead to legal disputes and employee dissatisfaction, among other things.  

 

Why join this Industrial Relation Training?

This training aims to equip HR professionals, supervisors, and business leaders with tools and techniques to manage poor performance, misconduct cases, domestic inquiries, and IR disputes professionally, fairly, and legally.

• • Reduce Legal Risks
    Learn how to prevent wrongful termination claims and disputes by applying proper procedures and documentation.
  • Conduct Proper Domestic Inquiries
    Understand the roles and responsibilities in an inquiry and apply the principle of natural justice.
  • Improve Policy Alignment
    Ensure your internal HR policies align with Malaysian Employment Act and IR Act.
  • Enhance Decision-Making Confidence
    Gain the tools to confidently write dismissal letters and reports of inquiry that are legally sound and fact-based.
  • Promote Workplace Fairness & Accountability
    Develop a zero-tolerance culture for misconduct and ensure transparency in handling employee issues.
  • Increase Organisational Trust
    When processes are consistent and fair, employee morale and trust in leadership improve.
  • Strengthen Leadership Capability
    Equip team leaders and HR officers with the mindset and procedures to manage difficult workplace scenarios effectively.
  • Improve Documentation & Communication
    Learn how to record IR activities properly for use as legal evidence, and communicate outcomes professionally.
  • Develop Practical Skills Through Case Studies
    Apply learnings to real-world cases via workshops and Malaysian court case reviews.
  • Boost Readiness for Post-Dismissal Scenarios
    Prepare for potential appeals, conciliation meetings, and other post-dismissal processes.

 

Who Should Join this course?

The Industrial Relations Course is ideal for professionals who are responsible for managing employee conduct, enforcing company policies, and handling workplace disputes. It is especially valuable for those who need to ensure compliance with employment laws and disciplinary procedures.

 

Who Should Join and what they gain:

• • HR Executives & HR Managers
    Helps in handling misconduct cases fairly and legally
  • Supervisors & Department Heads
    Assists in enforcing rules and lead with confidence
  • Business Owners & Directors
    Gains the skills needed to protects the company from legal risks
  • Team Leaders
    Gains the understanding of making proper disciplinary action procedures
  • Admin or Office Managers
    Helps support documentation and policy compliance
  • Anyone involved in handling employee issues
    Especially in SMEs and growing companies

This course is suitable for both those new to Industrial Relations and those looking to strengthen their practical application of disciplinary policies.

 

Course Summary

Through this 2-day Industrial Relations Course, participants will gain the following by the end of the course:

• • Understand types and categories of workplace misconduct
  • Learn relevant employment laws and employee rights
  • Step-by-step process for managing misconduct cases
  • Roles and responsibilities during a domestic inquiry (Chairperson, Panellist, Prosecutor, Accused)
  • Draft inquiry findings and official dismissal letters
  • Manage appeals and post-dismissal representations
  • Review actual court cases to understand legal outcomes
  • Practice real-life “what-if” scenarios and case discussions
  • Learn how leadership builds a zero-tolerance culture and ensures accountability

 

Course Prices and Schedule

Courses	Normal Price	Current Price
Workplace Misconduct & Industrial Relations: Managing Employee Misconduct the Right Way - Ms Kalpana (2 days)	RM 3500	RM 2390

 

 

 

Enrol Now

Protect your company. Empower your team. Master the right way to manage misconduct. Apply now and begin your journey into managing the right way!

 

 

Why Choose us?

❌ No nonsense. With our Industrial Relations Course you get pure facts and how to put it into action in your company. This is a full 9am–5pm session — because honestly, 2–3 hour “crash courses” just won’t cut it if you want to really understand and implement properly.

✔️ Beginner-friendly. We start from zero, so you don’t need any prior background. Ask anything, anytime — our trainers are patient, approachable, and genuinely here to help you.

✔️ Walk away with a real strategy. Not just theory, but a practical plan you can use in your workplace the very next day. That’s what makes our Industrial Relations Course different.

✔️ Certificate included. You’ll get something solid to show for your effort and commitment.

✔️ Free repeat classes (for face-to-face learners). We’d rather you really understand after attending, than rush through just for the sake of it.

✔️ Online learners? Don’t worry — you’ll get the class recording to revisit anytime you need a refresher.

🖥️ No laptop? No problem. We provide one during class so you can focus fully on learning.

📚 Complete training manual included. Everything in one place, step by step, so you won’t get lost after class.

🌟 Proven track record. Over 2,400 glowing Google Reviews — CAD Training Centre is a trusted place to learn, and this Industrial Relation Course is no exception.  

 

Classroom Training and Facility

For this Lean Production Management Course, our facility is situated in Bandar Puteri, Puchong and is just a 2-minute walk from the Bandar Puteri LRT.

 

There is also a parking complex that’s only a 3-minute walk to and fro our Training Centre, making sure that participants do not have to worry about taking a hike just to reach the CAD Training Centre. There are also numerous restaurants nearby, with options to match!

Our training sessions are held in a classroom setting. In our Business Writing Course, the instructor teaches the theory and shows various practical examples.

Participants also get to try out numerous exercises and experience the learning-by-applying concept.

The training style consists of 70% practical and 30% theory, workshop style. We intend that students learn more by doing rather than just listening.

You will receive personal guidance from our trainers during the class.

Our trainers will have Q&A sessions to answer the various questions throughout the class.

Our typical class size is between 6-10 students. This setup allows our trainers to spend more time with each of their students. 

 

Online Training

Our online classes are conducted via video conferencing platforms such as Zoom and Cisco Webex. Each class is bound to be both exciting and relaxed as our trainers have a lively approach that bodes well for online training. The lessons are also designed to promote ease of learning and with our experienced trainers, teaching and guiding students with practical hands-on exercises that are done via screen-sharing. 

In-house and Corporate Training

We offer in-house training programmes based on the participants request. Our trainer will conduct the training in the location of your choosing.

 

Related Articles

• • Industrial Relations Definitions (And the benefits) [Indeed]
  • Are Industrial Relation Skills Important Today? [Vivek’s World]
  • What is Industrial Relations? [GoGloby]
  • Industrial Relations [International Organisation of Employers]

 

Frequently Asked Questions (FAQ)

 

What is this Industrial Relations course about?

This 2-day course teaches participants how to manage workplace misconduct fairly and in compliance with Malaysian labour laws. It covers disciplinary procedures, domestic inquiries, proper documentation, and the role of HR and leadership in upholding employee relations and legal standards.

 

What are the benefits of this course?

By joining, participants will:

• • Understand types of workplace misconduct and how to handle them correctly
  • Learn proper disciplinary procedures aligned with Malaysian law
  • Gain confidence in managing Domestic Inquiries fairly and legally
  • Reduce risks of unfair dismissal claims and costly legal disputes
  • Strengthen workplace culture through leadership and accountability
  • Build awareness of zero-tolerance practices and proper documentation

 

What laws are covered in the course?

The course refers to the Employment Act 1955 and the Industrial Relations Act 1967, among other legal references relevant to misconduct handling.

 

Will I learn how to conduct a Domestic Inquiry (DI)?

Yes. The course includes practical guidance on how to conduct a DI, assign inquiry panel roles, record proceedings, and issue findings or dismissal letters.

 

What are the prerequisites?

There are no strict prerequisites, but participants will benefit more if they have:

• • Basic understanding of HR or employee management
  • Prior exposure to staff supervision or disciplinary procedures
  • Interest in labour law, misconduct handling, or employee relations
  • Roles such as HR officers, line managers, supervisors, or business owners

 

What’s the difference between Industrial Relations and Employment Act?

In every workplace, it’s important to know what protects your rights and what happens when things go wrong. That’s where these two key laws come in:

Employment Act 1955

Focus: Your job rights and entitlements This law outlines the minimum terms and conditions of employment for workers in Malaysia. It protects you by regulating:

• • Working hours & rest days
  • Public holidays & paid leave
  • Overtime & wages
  • Maternity benefits & termination notice
  • Contract terms & basic employment conditions

In short: It ensures that employees are treated fairly from the moment they start working.

Industrial Relations Act 1967

Focus: How to resolve workplace issues fairly This law kicks in when there’s a conflict or misconduct in the workplace. It governs how to manage:

• • Employee misconduct or poor performance
  • Domestic inquiry & disciplinary action
  • Dismissals & unfair termination
  • Disputes between employers & unions
  • Industrial actions like strikes

In short: It provides the proper procedures and legal channels to solve serious employment issues.

 

Is this course HRDF Claimable?

Yes, this Industrial Relations course is HRD Corp (HRDF) claimable under the SBL-Khas scheme. We can assist you with the claim process if needed.

 

Will I receive a certificate after the course?

Yes, a certificate of completion will be awarded to all participants. This can be used for professional records or HRD Corp claim purposes.

 

Is this course suitable for non-HR professionals?

Yes, the course is also suitable for managers and supervisors who deal directly with staff behaviour and need to understand disciplinary protocols.

 

Can I use what I learn immediately at work?

Absolutely. The course is hands-on and designed to be applied directly in your workplace, especially if you handle staff grievances or disciplinary matters.

 

Is this course suitable for small business owners or team leaders?

Yes. Especially for those who manage employees directly and want to prevent legal or disciplinary mistakes in handling staff misconduct.

 

How long is the course, and what is the daily schedule like?

It is a 2-day course running from 9:00 AM – 5:00 PM, inclusive of breaks, case studies, group discussions, and role-play activities related to domestic inquiries and misconduct management.

 

What if I’ve never done any misconduct handling before?

No problem. This course starts from the basics and builds your confidence with practical tools and examples.

 

Will course materials be provided?

Yes. Participants will receive a printed handout, sample letters (e.g., show cause, dismissal), and domestic inquiry templates for immediate use.