CAD TRAINING CENTRE
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Classroom & Online Courses Available
“This course gave me clear, practical tools to lead people—not just manage tasks.”
Aina Farhana
Be an Effective Leader in just 2 Days
RM 3500 RM 2490 + 8%sst
Improve team motivation, trust, and collaboration
Master coaching conversations and constructive feedback
Essential Leadership & Management Skills for Managers & Supervisors (2 days)
Leadership in Action
Day 2
Managing Performance &
Underperformance
Building High-Performance Teams
Personal Effectiveness & Leadership Action plan
Conflict Management & Resolution Frameworks
RM 3500 RM 2490 + 8%sst
What Makes Our Leadership & Management Courses Special?
Testimonials
“I moved from firefighting to leading. The feedback and coaching modules were eye-opening and immediately usable.”
Jonathan Raj
Supervisor
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CAD TRAINING CENTRE
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PUCHONG . SELANGOR
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“I finally have a clear framework to set expectations, delegate work, and hold people accountable—without damaging trust.”
Mei Ling
Junior Manager
3180
Essential Leadership & Management Skills for Executives & Managers
Who Should Join Our Workplace Communication skills Course?
Managers & Team Leaders
Newly promoted or upcoming
Managers
Project Leads & Supervisors
Aspiring Leaders
Understand your leadership role & identity (from doer → enabler)
Corporate Clients who have worked with us
Google Reviews
🎓 15+ years of training excellence in executive communication
👔 Expert facilitators with 20+ years of corporate leadership experience
👥 Small class sizes (10–15 participants) for personalised coaching
🔄 Unlimited Free Repeat: Re-attend the full course at no extra cost
📜 Certificate of Completion and HRDF Claimable
💻 Laptops / Materials Provided during training
Learn goal-setting, prioritisation & delegation that actually work
Hands-on experience applying SST rules to real business scenarios, including invoicing, pricing adjustments, and customer communication.
Find out how you can lead with confidence and get results with Essential Leadership & Management Skills.
🎭 Practical Role-Plays and Real-World Scenarios for Immediate Application
🤝 Post-Course Support with Resources and Trainer Q&A Access
“I’ve learned how to motivate my team while keeping projects on track. The practical tools work from day one.”
Fauzan
Manager
Handle performance issues & conflicts professionally
Essential Leadership & Management Skills — 2 Days
(Public & In-House options. Promo fees available—ask us!)
Skills You’ll Build
Leadership Foundations
Leadership Foundations
(mindset, presence, credibility)
Communication & Feedback
(listening, questioning, tough talks)
SMART Goals, Prioritisation & Delegation
Situational Leadership & GROW Coaching
Performance Management & Accountability
Motivation & High-Performance Team Culture
Conflict Management & Resolution Framework
Personal Effectiveness & 30-Day Action Plan
Practical Topics You’ll Practice
Giving Feedback Up/Down/Across
Motivating Different Personalities
Decision-Making Under Pressure
Leading Peers & Cross-Functional Teams
Case Study & Presentation (apply tools to your context)
Conflict Mediation (5-step model, staying calm under fire)
Communication & Feedback
(listening, questioning, tough talks)
Smart Goals, Prioritisation & Delegation
Situational Leadership & GROW Coaching
Performance Management & Accountability
Motivation & High-Performance
Team Culture
Conflict Management & Resolution Framework
Personal Effectiveness &
30- Day Action Plan
Coaching Conversations (GROW, real-play practice)
The Manager as a Leader: Role, mindset and credibility
Align Team & Organizational Goals
Day 1
Setting Direction & SMART Goals
Situational Leadership & Coaching (GROW)
Leadership Foundations
Situational Leadership & Coaching (GROW)
Essential Leadership & Management Skills — 2 Days
(Public & In-House options. Promo fees available—ask us!)